1. Digital Products

All digital products are non-refundable and non-exchangeable due to their nature. Once the file has been delivered or downloaded, we cannot process a return.

Before purchasing, please read product descriptions thoroughly. If you encounter an issue with the file (e.g., corrupted or wrong file), contact us within 7 days and we will assist you.

2. Printed Products

Since most of our printed items are made-to-order or personalized, we do not accept returns or exchanges.

However, if you receive a damaged or defective item:

• Contact us within 7 days of delivery.

• Provide your order number and clear photos of the item and packaging.

• We will assess and may offer a replacement or store credit if applicable.
  
  

3. Order Cancellations

• Digital Products: Orders cannot be canceled once files have been sent.

• Printed Products: Cancellations may be requested before production starts. Please contact us ASAP to check if your order is eligible.
  
  

If you have questions or concerns, email us at littlejamprintingservices@gmail.com